Effective and Transparent Agreement

At DJ and P Cleaning Service, we make customer satisfaction our number on priority. We communicate effectively throughout the whole booking process to ensure services are discussed in it's entirety. While flexibility is a must, please note that additional fees maybe incurred for any services added on the date of your appointment. We reserve the right to refuse services if we feel the service will impact the safety of our workers, the integrity of our business, or conflicts with business practices.

Prior to the service date, you will be asked a series of questions which include, but are not limited to the type of service needed, will furniture need to be moved, which cleaning products you prefer, are there any pets, etc. This will ensure that we come prepared with the necessary materials, cleaning products and tools (if applicable). Please note that we only move furniture that does not require more than two people. This ensures the safety of our workers and prevents possible damage to the item. Additionally, we are not responsible for any loose hanging items not securely or properly place. This includes , but is not limited to improperly hung pictures, mirrors, televisions, speakers, etc. Furthermore, we will ask that any and all valuables such as jewelry, money and anything of value be properly secured, as we are not responsible for missing or misplaced items.

On the date of your appointment, you will be provided a checklist as this will serve as your cleaning agreement. You will be asked to select everything that applies to your service appointment. Anything not checked off at the time of your review will not done. If you require any additional services, it  will be subject to additional fees. Please note that the quote provided is a flat rate. Upon completion of the service, you will be asked to do a final walk through to ensure your satisfaction with the service. At that time a signature of the checklist will be required. You will receive a copy of the checklist and invoice in a separate email.

We are licensed, insured and bonded.